Paying for the course
OPC’s payment terms are 30 days from the date of invoice. The invoice is usually sent 1 week before the course.
Cancellation at least 5 business days before the course
If you are unable to attend the course and you notify us of this by email at firstname.lastname@example.org at least 5 business days before it is to be held, then you will not be invoiced for the cost of the course.
Cancellation less than 5 business days before the course
If you unable to attend the course and you notify us of this by email at email@example.com less than 5 business days before it is to be held, OPC will invoice you for an administration fee of $100. OPC will waive the administration fee if satisfied that there are exceptional circumstances.
Unable to attend due to illness etc.
You must not attend the course if you have symptoms of an infectious illness such as a respiratory tract infection (such as a sore throat, cold, cough, aches or shortness of breath) or gastro-intestinal infection (diarrhoea and/or vomiting). In this case, you will not be charged for the course.
If a participant from an agency is unable to attend the course, another officer from the agency may attend instead. However, OPC must be notified of the change by email to firstname.lastname@example.org on or before the day of the course. If this does not occur, OPC may charge an administration fee of $100.
OPC will not refund the cost of a course if a participant does not attend the course, does not notify OPC as required above and does not substitute another participant.